FAQs

Reservations can be made online HERE or by contacting our office at 877.438.9092 Monday-Thursday 9:00AM – 5:00PM CT and Friday 9:00AM – 4:00PM.

You are welcome to use a travel agent to make your reservation; however, we do not pay agent commissions.

There are four main cabin types: Interior, Ocean View, Balcony and Suites.

• Interior Cabins are the lowest priced and smallest in size. There is plenty of room, but they do not have a window to the outside.
• Ocean View Cabins are very similar to the interior staterooms but offer a porthole or window (that does not open) to view the outside.
• Balcony Cabins have a floor to ceiling window with a door that opens to a private balcony that has two chairs and a small table. These cabins are generally larger in size than ocean view and interior cabins.
• Suites are the biggest cabin type on the ship. They have bigger balconies and separate seating areas. They come with a variety of amenities and services that are not available to those in different cabin types.

You can view detailed descriptions of all cabins HERE.

Tips to Consider When Selecting Your Cabin:

Sometimes we are asked what part of the ship is the best. The answer depends on what you are looking for. The Serenade of the Seas is a big ship so it does not rock very much, but we are sailing on the high seas so it will move a little. Some people want to feel the ship movement, others want to feel like they are on dry land so here are a couple of tips:

• The smoothest ride is found in the middle of the ship on lower decks.
• The side of the ship does not matter.
• Different ports dock on different sides so there is no “land facing” or “ocean facing” side. When we are at sea, everything is ocean facing!
• If you want to limit your walking, pick a cabin near the elevators or if you want to get your exercise every day, pick a cabin further away.
• If you need help selecting the best cabin for you, please give us a call at 877.438.9092 or email info@comicconthecruise.com. Our reservation specialists are standing by to answer any questions you have.

Once a reservation is made, you can view your reservation HERE. If you need to make changes to your reservation (change cabin, update payment information, add or remove a guest, correct contact information, cancel your reservation) please contact a Reservation Specialist Monday – Friday 9:00AM – 5:00PM CT at 877.438.9092 or by emailing info@comicconthecruise.com. All reservation cancellation requests must be made by contacting our office. Changes made to an existing reservation within 120 days of sailing are subject to a $150 manifest change fee.

Comic-Con: The Cruise embarks from Tampa, FL on Wednesday, February 5, 2025, at 4:00PM ET. All guests are required to select a boarding window during the online check-in process (starting 45 days prior to the cruise). Boarding the day of the cruise typically begins by 11:30AM ET, and all guests must be onboard no later than 3:00PM ET.

Unless you reside near Tampa, we recommend guests arrive the day prior to the cruise. On the day of disembarkation, February 9, 2025, the ship is scheduled to arrive back in Tampa at 6:00AM ET. Due to the time it takes to clear Customs and Immigration, it is difficult to estimate the exact time you will be able to depart the ship. To be safe, we do not recommend scheduling flights prior to 12:00PM ET.

Information regarding the Pre-Cruise Hotel will be made available approximately 6-8 months prior to the sailing.

Each guest may bring onboard one (1) 750 ml bottles of wine or champagne per stateroom in their carry-on luggage on the day of Embarkation. If guests wish to enjoy the wine or champagne they brought onboard in dining or bar venues, a corkage fee will apply. Guests are not allowed to bring beer or hard liquor onboard.

Guests may bring non-alcoholic beverages as carry-on items on the day of embarkation. Non-alcoholic beverages may not exceed 12 standard ( 12 oz .) cans, bottles or cartons per stateroom. Distilled water brought on for medical or dietary use are permitted.

Online check-in begins 45 days prior to the sailing. All guests are highly encouraged to complete the online check-in process with Royal Caribbean at least 3 days prior to sailing. Further details as to how and when to complete the check-in process will be communicated via email as we approach the cruise date.

Approximately 120 days prior to the sailing, you will receive a Royal Caribbean Cruise Line Reservation Number giving you access to Royal Caribbean’s “Cruise Planner.” CLICK HERE to view available packages for purchase including dining packages, shore excursions, Wi-Fi and more!

The moment you step onboard you are greeted by staff and will receive a Souvenir Program that outlines the schedule for the week. Each evening, you will receive the following day’s schedule of events.

Guests can dine at any time they wish; however, most guests choose to dine opposite of their Main Show time. Reservations are not needed to dine in the Main Dining Room but are highly suggested for Specialty Restaurants.

While guests are encouraged to take as many photos and videos as they wish, there may be times in which guests may be asked to refrain from taking photos/videos due to talent requests. There will be a professional photo/video team onboard that will make photos from the Main Shows available for free HD download on our website post cruise.

The dress code on Comic-Con: The Cruise is super casual. Some guests partake in cosplay while others wear jeans and t-shirts. Whatever you are comfortable wearing is acceptable.

We are delighted to welcome all our guests who bring their creativity and passion to Comic-Con: The Cruise through cosplay. To ensure a safe and enjoyable experience for everyone, please read and adhere to the following guidelines regarding cosplay costumes and weapons:

Conduct & Safety:

• Cosplay is not consent. Respect other guests’ personal space and do not engage in unwelcome physical contact.
• Always ask for permission before photographing or recording a cosplayer.
• All costumes must be family-friendly. Offensive, overly revealing, or inappropriate attire is not permitted.
• All guests will proceed through airport-style security to board the ship, where they will have their photograph taken. Therefore, full-face make-up and prosthetics are not permitted while boarding.

Weapon Props:

• Please note that all luggage will be screened prior to boarding the ship.
• Real weapons, sharp objects, and any items deemed dangerous by ECP, or the ship are strictly prohibited.
• Prop weapons must be made of lightweight materials such as foam, plastic, or wood. Metal props are not allowed.
• Projectile weapons (e.g., airsoft guns, nerf guns) must be non-functional and unable to discharge any projectiles.
• Modern, realistic-looking weapons must have a prominent orange tip.

Responsibility:

• Guests are responsible for their own costumes and props. Comic-Con: The Cruise is not liable for any damage, loss, or injury resulting from the use of cosplay costumes and props.

ECP reserves the right, to apply and interpret these rules on a case-by-case basis, and in its sole and absolute discretion.

Comic-Con: The Cruise celebrates fun and unique theme nights each year. Check our website soon for the 2025 theme nights!

Smoking is permitted in designated outdoor areas. Smoking indoors or on stateroom verandas is strictly prohibited.

Unfortunately, Comic-Con: The Cruise does not perform ceremonies onboard.

Guests with mobility issues may register to be seated in an accessible section of The Main Theater for each evening’s Main Show.

By registering, guests will have priority access to the designated accessible seating area, not a specific assigned seat, located near the rear of the theater to provide safe and convenient access.

Registering for the accessible seating area is only available in The Main Theater for the evening’s Main Show. All other shows and venues are available on a first come, first served basis.

Those who register will be allowed to enter the theater shortly prior to general admission with a maximum of one companion. Additional companions will not be allowed to sit in the accessible section, due to limited space. More information on entry will be delivered to registered guests closer to the time of sailing.

To register for accessible seating in The Main Theater, please contact a Reservation Specialist at 877.438.9092 Monday – Thursday 9:00AM CT – 5:00PM CT or Friday 9:00AM CT – 4:00PM CT, no later than December 31, 2024.

Guests who require the use of a mobility assistive device (such as a wheelchair or scooter) must bring their own or rent from a third-party company, as Royal Caribbean reserves wheelchairs onboard for medical emergencies. Note, all mobility devices must be stored inside the cabin and cannot be left in hallways overnight. Please see the contact information for the two companies offering these services.

Scootaround – 1.888.441.7575

scootaround.com

Special Needs at Sea – 1.800.513.4515

specialneedsatsea.com

Royal Caribbean offers boarding and departure assistance to guests in wheelchairs or with mobility disabilities. Requests must be made by contacting the Royal Caribbean Access Department no later than 45 days prior to embarkation. Please note, a Royal Caribbean Reservation Number will be required at the time the request is made. The Reservation Number will be provided via email from Comic-Con: The Cruise approximately 120 days prior to the sailing.

At some ports, the ship may anchor offshore, and guests are taken to shore by small boats called tenders. Even if scheduled to dock at a pier, circumstances may require the Captain to anchor offshore, and utilize tenders for transport to the Port. Guests with assistive devices who are unable to take a few steps will likely be unable to board tenders unless roll-on capability is available. To safely board most tenders, guests must be able to take steps and use a collapsible manual wheelchair. In addition, motorized wheelchairs and mobility scooters cannot be taken on tenders, unless roll-on capability is available. Please note roll-on capability is not guaranteed.

Royal Caribbean makes every effort to accommodate dietary requirements for all guests onboard. Food allergies, gluten-free, vegan, vegetarian, low-fat, low-sodium, lactose-free/soy milk, ensure, and kosher meals are available at no extra charge. Requests must be made by contacting the Royal Caribbean Access Department, no later than 45 days prior to embarkation. Please note, a Royal Caribbean Reservation Number will be required at the time the request is made. The Reservation Number will be provided via email from Comic-Con: The Cruise approximately 120 days prior to the sailing.

A service dog is defined as “any dog that is individually trained to do work or perform tasks for the benefit of a person with a disability.” Service dogs are not considered pets.

Guests are responsible for obtaining all required documentation for service dogs to depart the ship in ports of call. These documents must be carried on the ship, and a copy left with Royal Caribbean’s Guest Relations Desk once onboard. Please note that additional screening may be conducted at the pier or onboard. Requests must be made by contacting the Royal Caribbean Access Department no later than 45 days prior to embarkation. Please note, a Royal Caribbean Reservation Number will be required at the time the request is made. The Reservation Number will be provided via email from Comic-Con: The Cruise approximately 120 days prior to the sailing.

To review Royal Caribbean’s Service Animal policy, click HERE.

Yes, each ship has a minimum of one fully licensed physician, and a minimum of two licensed nurses onboard. All Royal Caribbean ships have shipboard medical facilities that are built, staffed, stocked and equipped to meet or exceed guidelines established by the American College of Emergency Physicians Cruise Ship & Maritime Medicine Section.

Your friends and family can contact the ship by calling 888.724.7447 (from outside the U.S. call (321.953.9003). You can also use the stateroom Internet connection or hotspots to send an email to your friends or family for a minimal fee.